ODBC via proxy servers

The ODBC driver can be configured to route its HTTP SOAP requests via an HTTP proxy server.

Setting up a proxy server gives you the option to control access to the ServiceNow instance from the proxy server, and potentially allows a network configuration that can monitor usage statistics. However, because the proxy server intercepts the ODBC driver's requests to your ServiceNow instance, it will degrade the performance of the driver.
Note: This feature is recommended for use with ODBC driver builds dated 7/15/2011 or later.
To enable the use of proxy servers, the custom properties for proxy server settings must be defined first for the data source. After that, these properties can be overridden by specific ODBC DSNs. To do this, run the ODBC Management Console.
Figure 1. ODBC proxy
The following custom properties configure the ODBC proxy server.
Table 1. Configure ODBC to use proxy servers
Property name Description Example
proxy_host The proxy server host name or IP address. proxy.company.com
proxy_port The proxy server port number. 8080
proxy_user_name The proxy server user name or id, used in an authenticating proxy configuration. odbc_user
proxy_user_password The proxy server user password, used with the proxy_name value in an authenticating proxy configuration. *****