PDF web service parameters

The following URL parameters customize and filter the PDF content that is returned by an HTTP GET request.


The value of the sysparm_query parameter is an encoded query string. Use the parameter to filter the data using the encoded query before returning the PDF content. The following request filters the list to return only active incidents:https://instance_name.service-now.com/incident.do?PDF&sysparm_query=active=true


The value of the sysparm_view parameter specifies which list view to use to limit the field values that are returned. For example, to use the "ess" view, use:https://instance_name.service-now.com/incident.do?PDF&sysparm_view=ess

To generate a list, use: https://instance_name.service-now.com/incident_list.do?PDF&sysparm_view=ess