Excel web service request URLs Use one of several URL parameters to make a request to the Excel web service. Table 1. Excel URLs URL parameter Description ?XLSX Returns the requested list as a .XLSX file. ?EXCEL Returns the requested list as a .XLS file. This parameter is equivalent to ?XLS. ?XLS Returns the requested list as a .XLS file. This parameter is equivalent to ?EXCEL. For example, to retrieve a list of incidents and save them to a .XLSX file, issue an HTTP GET to the following URL:https://instance_name.service-now.com/incident.do?XLSX The Content-Disposition header in the response displays the file name and extension of the resulting file. The file name is based on the table you are exporting from, such as incident.xlsx in this example.