Excel web service parameters

Use additional URL parameters to customize and filter the response.

Table 1. Excel parameters
Parameter Description Example
sysparm_query Enter an encoded query string in this parameter. The parameter filters the data using the encoded query before returning the Excel file. This example demonstrates how to filter an incident request to return only active incidents.
https://instance_name.service-now.com/incident.do?EXCEL&sysparm_query=active=true
sysparm_view Enter the name of a list view to use to control which fields are returned. This example demonstrates how to use the ESS view.
https://instance_name.service-now.com/incident.do?EXCEL&sysparm_view=ess