CSV Web service

An administrator can retrieve CSV data using an HTTP GET request.

Trigger a request using a CSV URL parameter. For example, to retrieve a list of incidents and save them to a CSV file, issue an HTTP GET to the following URL: https://instance_name.service-now.com/incident.do?CSV

The Content-Disposition HTTP header in the response indicates the file name and extension of the extract; "incident.csv" in the example.