KB Article Comments widget

Rating and comment option for knowledge base articles.

Ratings on articles in the KB Article Comments widget determine the article popularity in the KB top rated widget.

Figure 1. KB Article Comments widget
KB Article Comments widget

Instance Options

Table 1. Instance options fields
Field Description
Show star rating Select the option to show a star rating on the KB article comments widget. Selecting the Use system properties option shows the star rating option based on the glide.knowman.show_star_rating system property.
Show user comments Select the option to show the comment box on the KB article comments widget. Selecting the Use system properties option shows the comment box based on the glide.knowman.show_user_feedback system property.