Add a new company

You can add companies that represent vendors, manufacturers, or customers with whom you do business. These companies provide a way to categorize users, groups, and assets.

Before you begin

Role required: user_admin or admin

Procedure

  1. Navigate to User Administration > Companies.
  2. Click New.
  3. Complete the fields, as appropriate.
    Table 1. Company fields
    Field Description
    Name Name of the company.
    Phone Company phone number.
    Fax phone Company fax number.
    Manufacturer Whether the company is a manufacturer.
    Vendor Whether the company is a vendor.
    Stock symbol Three or four letter stock symbol for the company.
    Stock price Current price at which company stock is sold.
    Street Mailing street address of the company.
    City City in which the company is located.
    State State or province in which the company is located.
    Zip/Postal code Zip or postal code for the company.
    Notes Any information about the company that would be helpful for others to know.
    Fields that can be added by configuring the form:
    Latitude The latitude of the company, if applicable. This field is populated by a business rule called get_lat_long. Deactivate this business rule to prevent the system from overwriting any values populated in the field manually. Latitude is expressed as a floating point data type. Latitude from upgraded versions of ServiceNow expressed in any format other than floating point appears in a column called Old Latitude. The system attempts to convert all latitude values from previous versions to the floating point notation, where possible.
    Longitude The longitude of the company, if applicable. This field is populated by a business rule called get_lat_long. Deactivate this business rule to prevent the system from overwriting any values populated in the field manually. Longitude is expressed as a floating point data type. Longitude from upgraded versions of ServiceNow expressed in any format other than floating point appears in a column called Old Longitude. The system attempts to convert all longitude values from previous versions to the floating point notation, where possible.
    Note: The IT Finance application adds a Finance view to the Company form. The Finance view adds a chart that shows expenses that were allocated to the company. For more information, see Financial Management process.