Schedule entry fields

The Schedule Entries related list contains the definitions of the time periods you want to include in or exclude from the schedule.

Note: A schedule entry can only be associated with one schedule.
The Schedule Entry form uses these fields.
Table 1. Schedule Fields
Field Description
Name Enter a unique name for the schedule entry.
Type Enter a label that describes the purpose of the schedule. The system also uses the schedule type to determine how to process certain schedules.
  • Excluded: excludes time periods from SLA counts.
  • Maintenance: specifies time periods where change management activities are allowed. A schedule containing maintenance schedule entries cannot also contain blackout schedule entries.
  • Blackout: excludes time periods from change management schedules. A schedule containing blackout schedule entries cannot also contain maintenance schedule entries.
Show As Select an option to indicate how the schedule entry should be displayed in calendar applications and how it should interact with other schedule entries.
When Enter the date and time to which the schedule entry applies. If the schedule entry applies to a full 24-hour day, select the All day check box.
Repeats Select a repetition interval for the schedule entry, if any. If you select a repetition interval, ServiceNow displays other fields to further specify the repeat interval.
Repeat every Select how often the schedule repeats daily, weekly, monthly, or yearly. This field is only visible when the Repeats field has a value of Daily, Weekly, Monthly, or Yearly.
Repeat on Select the days of the week a weekly schedule repeats on. This field is only visible when the Repeats field has a value of Weekly.
Monthly type Select how a monthly schedule repeats. This field is only visible when the Repeats field has a value of Monthly. Monthly repeat options include:
  • Repeat on a specific day of the month
  • Repeat on a specific day in a specific week of the month
  • Repeat on the last day of the month
  • Repeat on a specific week day in the last week of the month
Yearly type Select how a yearly schedule repeats. This field is only visible when the Repeats field has a value of Yearly. Yearly repeat options include:
  • Repeat on a specific day of the year
  • Repeat on a floating day
Float week Select which week of the month a floating yearly schedule repeats on. This field is only visible when the Yearly type field has a value of Floating.
Float day Select which day of the week a floating yearly schedule repeats on. This field is only visible when the Yearly type field has a value of Floating.
Month Select which month of the year a floating yearly schedule repeats on. This field is only visible when the Yearly type field has a value of Floating.
Repeat until Select a repetition end date. If you leave this field blank, the schedule repeats indefinitely.
Type [Optional] Enter a schedule entry description.