Access an instance from a mobile browser

Access an instance using a supported mobile browser.

About this task

On a supported device, navigate to the URL of an instance in a supported mobile browser. Devices are automatically detected and the interface appends $ to the end of the URL. Accessing the mobile interface does not prevent the user from also accessing the tablet or desktop interfaces.
Figure 1. Mobile web log in page
Mobile web log in screen


  1. Enter the base URL in any supported mobile web browser.
  2. Enter your user name and password.
  3. (Optional) Select the Remember Me check box to remain logged in until you manually log out.
    This option can be enabled or disabled by the administrator. For more information, see Change settings for the Remember Me check box and cookie.
  4. (Optional) If you forget your password, tap Forgot password?.
    The system walks you through a verification process to confirm your information.
  5. Tap Continue to complete your login.