Survey questions Survey questions appear on survey questionnaires for the associated survey definition. The survey creator generates questions and answer options automatically. However, it provides only the basic configuration options for questions, such as the question text and the data type. You may want to create additional questions or set advanced configuration options for the questions, including making a question appear conditionally or making a question mandatory. You can also use question templates to define reusable sets of answer options. Survey questions are available from Survey > Questions. The list displays information about each question, including the associated survey definition listed in the Type column, and the data type. Survey administrators can modify these questions. Create or modify survey questionsYou can create and administer survey questions.Survey question data typesYou must choose a data type for each survey question. The data type determines the format of the question and the kind of data that is collected on survey questionnaires.Survey question templateQuestion templates define reusable sets of answer options for survey questions.Create or modify answer optionsYou must create answer options, called metric definitions, for survey questions that have Data type set to Choice or Likert Scale. Change the order of survey questionsYou can easily reorder survey questions at the category level or the question level.Related TasksView a survey instancePublish a surveyCustomize the appearance of a surveyCreate a survey designer template questionRelated ConceptsSurveys in Service PortalSurvey designerSurvey users and groupsSurvey definitionsSurvey trigger conditionsSurvey distributionLegacy survey migration
Survey questions Survey questions appear on survey questionnaires for the associated survey definition. The survey creator generates questions and answer options automatically. However, it provides only the basic configuration options for questions, such as the question text and the data type. You may want to create additional questions or set advanced configuration options for the questions, including making a question appear conditionally or making a question mandatory. You can also use question templates to define reusable sets of answer options. Survey questions are available from Survey > Questions. The list displays information about each question, including the associated survey definition listed in the Type column, and the data type. Survey administrators can modify these questions. Create or modify survey questionsYou can create and administer survey questions.Survey question data typesYou must choose a data type for each survey question. The data type determines the format of the question and the kind of data that is collected on survey questionnaires.Survey question templateQuestion templates define reusable sets of answer options for survey questions.Create or modify answer optionsYou must create answer options, called metric definitions, for survey questions that have Data type set to Choice or Likert Scale. Change the order of survey questionsYou can easily reorder survey questions at the category level or the question level.Related TasksView a survey instancePublish a surveyCustomize the appearance of a surveyCreate a survey designer template questionRelated ConceptsSurveys in Service PortalSurvey designerSurvey users and groupsSurvey definitionsSurvey trigger conditionsSurvey distributionLegacy survey migration
