Subscription Management With the ServiceNow® Subscription Management application, review and manage how your ServiceNow subscriptions are used on your production instance. Explore Subscription Management release notes Upgrade to Jakarta Set up Subscription Management setup guide Administer Subscription Management admin guide View your subscription applications and allocation levels Monitoring how subscriptions are allocated Use Allocating users to a Per-User subscription Build a subscription user set Add a user set to a subscription Allocate an individual user from the Subscription form Unsubscribe a user Troubleshoot and get help Ask or answer questions in the Subscription community Search the HI Knowledge Base for known error articles Contact ServiceNow Support Subscription Management setup guideBecause Subscription Management is active for all production instances by default, you do not need to activate a plugin. To set up Subscription Management, you assign the usage_admin role to the users who will administer subscriptions. The admins allocate users to appropriate subscriptions, monitor usage of applications (both by subscribed users and by users who are not subscribed), and update subscription levels as needed.Subscription Management admin guideYou use the ServiceNow® Subscription Management application to review and manage how purchased subscriptions are used on your production instance. You can monitor usage to update subscription levels and to make informed decisions about subscription purchases.