Approval rules

Many organizations rely on an approval process to ensure that requests are reasonable and fit an organization's budget.

The service catalog can use these classes of approvals:
Table 1. Approvals
Title Description
Gating approvals Must occur before a request can be initiated. For example, allow a manager to reject an employee's request for a company car.
Process approvals Take place within an execution plan process that has been initiated. For example, allow the security group to reject a request for access to SSN even though the employee's manager approved it.
Note: To enable approval processes to operate smoothly, make sure that the appropriate users have the correct role, and that the role grants access to the necessary tables for users in all the relevant departments and domains.