Asynchronous Message Bus metrics

The Asynchronous Message Bus (AMB) graphs in the Performance homepage are available to monitor the transaction count and response times for transactions using asynchronous communication.

Users with the admin role can review performance metrics.
  • To view AMB graphs in the Performance homepage, select AMB in the Graph Set list, an instance in the Monitorable Items list, and a time period in the Timespan list.
    Note: The AMB graphs are intended for use by ServiceNow Customer Support.
  • For details on using the graph and display controls in the Performance homepage, see Performance metrics.
Figure 1. AMB graphs
Asynchronous Message Bus graph set