Contents Now Platform Capabilities Previous Topic Next Topic Set the from address with an email client template Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share Set the from address with an email client template Use an email client template to set a default value for the From field if it should be different from the system default. Before you beginRole required: admin About this task For example, you can dynamically set the From field to the email address of the current user. Procedure Navigate to System Policy > Email > Client Templates. Select an existing template or create one. For example, select the Incident Template record. Configure the form to add the From field. Enter a script to add a default value to the From field. For example, the following script displays the current user name and the current user email address. javascript:gs.getUserDisplayName()+" <"+ gs.getUser().getEmail()+">" Related tasksEnable the email client for a tableCreate an email client templateDisplay an editable From fieldDisplay the Reply To fieldQuick messagesRelated referenceEmail client interfaceCustomize the email clientConfigure email client auto-complete search resultsControl access to the email clientSMS delivery with the email clientEmail icon display On this page Send Feedback Previous Topic Next Topic
Set the from address with an email client template Use an email client template to set a default value for the From field if it should be different from the system default. Before you beginRole required: admin About this task For example, you can dynamically set the From field to the email address of the current user. Procedure Navigate to System Policy > Email > Client Templates. Select an existing template or create one. For example, select the Incident Template record. Configure the form to add the From field. Enter a script to add a default value to the From field. For example, the following script displays the current user name and the current user email address. javascript:gs.getUserDisplayName()+" <"+ gs.getUser().getEmail()+">" Related tasksEnable the email client for a tableCreate an email client templateDisplay an editable From fieldDisplay the Reply To fieldQuick messagesRelated referenceEmail client interfaceCustomize the email clientConfigure email client auto-complete search resultsControl access to the email clientSMS delivery with the email clientEmail icon display
Set the from address with an email client template Use an email client template to set a default value for the From field if it should be different from the system default. Before you beginRole required: admin About this task For example, you can dynamically set the From field to the email address of the current user. Procedure Navigate to System Policy > Email > Client Templates. Select an existing template or create one. For example, select the Incident Template record. Configure the form to add the From field. Enter a script to add a default value to the From field. For example, the following script displays the current user name and the current user email address. javascript:gs.getUserDisplayName()+" <"+ gs.getUser().getEmail()+">" Related tasksEnable the email client for a tableCreate an email client templateDisplay an editable From fieldDisplay the Reply To fieldQuick messagesRelated referenceEmail client interfaceCustomize the email clientConfigure email client auto-complete search resultsControl access to the email clientSMS delivery with the email clientEmail icon display
