Contents Now Platform Capabilities Previous Topic Next Topic Control access to the email client ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Other Share Control access to the email client You can control access to the email client by changing an ACL rule. Only users with the itil role can access the email client. The following ACL rule controls this access: Table 1. ACL rule Name Type Operation EmailClientProcessor processor execute Note: Because the visibility of the email icon is determined by whether the current user has write access to the table, it is possible that a user may be able to see the email icon and still not open the email client. Related TasksCreate an email client templateSet the from address with an email client templateDisplay an editable From fieldDisplay the Reply To fieldQuick messagesRelated ReferenceEmail client interfaceCustomize the email clientConfigure email client auto-complete search resultsSMS delivery with the email clientEmail icon display On this page Send Feedback Previous Topic Next Topic
Control access to the email client You can control access to the email client by changing an ACL rule. Only users with the itil role can access the email client. The following ACL rule controls this access: Table 1. ACL rule Name Type Operation EmailClientProcessor processor execute Note: Because the visibility of the email icon is determined by whether the current user has write access to the table, it is possible that a user may be able to see the email icon and still not open the email client. Related TasksCreate an email client templateSet the from address with an email client templateDisplay an editable From fieldDisplay the Reply To fieldQuick messagesRelated ReferenceEmail client interfaceCustomize the email clientConfigure email client auto-complete search resultsSMS delivery with the email clientEmail icon display
Control access to the email client You can control access to the email client by changing an ACL rule. Only users with the itil role can access the email client. The following ACL rule controls this access: Table 1. ACL rule Name Type Operation EmailClientProcessor processor execute Note: Because the visibility of the email icon is determined by whether the current user has write access to the table, it is possible that a user may be able to see the email icon and still not open the email client. Related TasksCreate an email client templateSet the from address with an email client templateDisplay an editable From fieldDisplay the Reply To fieldQuick messagesRelated ReferenceEmail client interfaceCustomize the email clientConfigure email client auto-complete search resultsSMS delivery with the email clientEmail icon display
