Create a custom identification type for Password Reset

A custom identification type enables the user to enter alternative verification information such as an employee ID while resetting the password.

Before you begin

Role required: password_reset_admin or admin

About this task


  1. Navigate to Password Reset > Extensions > Identification Types.
  2. Click New, enter a unique and meaningful Name and Description, and then fill in the form.
    Identification field label Text to display as a label for the Identification field.
    Identification processor Identification processor script. Choose an existing script, or create your own using the Identification form processor category (extension script).
  3. Click Submit.