Users: Enroll in the Password Reset program Some organizations auto-enroll users in a Password Reset program. Your organization could offer you the option to enroll for one or more methods of verifying your identity while you are resetting your password. The procedure for enrolling depends on the settings specified by the Password Reset administrator. You could enroll using any combination of verification methods: Verify your identity using security questions To enroll, you choose multiple questions that only you can answer (like the name of your first pet) and then supply answers. The system stores your answers securely. Later, when you use the Password Reset web page to request password reset, the system presents one or more of the questions. You answer the questions to verify your identity. Verify your identity using an SMS code To enroll, you authorize a device like a cellular phone for SMS verification. Later, when you use the Password Reset web page to request password reset, the system sends a numerical code to the device. You then enter the code on the web page to verify your identity. Users: Enroll for QA Verification--identity verification using security questionsYour organization can require you to enroll for Password Reset services using security questions. To enroll, you select questions and provide answers that only you know. At another time, when you request password reset, your answers verify your identity.Users: Enroll for identity verification using SMS codesThe process of verifying your identity using SMS codes works as follows: When you use the Password Resetweb page to request password reset, the system sends a numerical code to the mobile device that you authorized and verified in your profile. To verify your identity, you read the code and enter the code on the web page.