Configure the list layout

You can configure a list to choose which columns appear in a list, create list views, and create new fields on the table.

Before you begin

Role required: personalize_list

Procedure

  1. Navigate to the list you want to configure.
  2. Select the view to configure by performing the appropriate action for the list version.
    VersionAction
    List v2 Open the list title menu and select View > (view name).
    List v3 Open the list title menu and select Change View, and then click the name of the view.
  3. Open the list configuration page by performing the appropriate action for the list version.
    VersionAction
    List v2 Right-click any column heading and select Configure > List Layout.
    List v3 Open the list title menu and select List Layout.
  4. Use the slushbucket to select the columns and the order of appearance.
    The first non-reference field automatically links to the form view of the record. For this reason, consider using the record number as the first column in the list layout.
  5. Click Save.
    Note: If you create a personal list and then configure the list view differently, the changes do not appear until you reset your personal list to column defaults.

Add an extended field to a base table list

Administrators can configure a property that determines whether fields on extended tables can be added to a parent table list. For example, when this feature is enabled, you can view and filter on the Caller field, from the Incident table, on a Task table list.

Before you begin

Role required: admin
Note: Enabling this property does not show the extended table fields in the personalize list.

Procedure

  1. Navigate to System Properties > UI Properties.
  2. Locate the property Allow base table lists (task, cmdb_ci, etc.) to include extended table fields (incident_state, os_version, etc.), and allow filtering on extended table fields (glide.ui.list.allow_extended_fields).
  3. Select the check box to enable extended fields on parent table lists. Clear the check box to disable the feature.
  4. Click Save.