Create a transform map

A transform map is a set of field maps that determine the relationships between fields in an import set and fields in an existing ServiceNow table, such as Incidents [incident] or Users [sys_user].

About this task

After creating a transform map, you can reuse it to map data from another import set to the same ServiceNow table.

Procedure

  1. Open the data source record that you just created.
  2. In the Transforms related list, click New.
  3. Populate all the usual fields and be sure to choose the proper Target table.
  4. Submit the record.
  5. Click Auto map matching fields.