Define a table for a top search

You can define the tables for which top searches widgets are available.

Before you begin

Role required: admin

Procedure

  1. Navigate to System Properties > Text Search.
  2. Enter the tables for which you want top searches widgets in the Comma-separated list of table names which will have home page top searches widgets available for them field (the glide.ts.widget.top_search_tables property).
    The default tables are Knowledge, Problem, Incident, Change Request, Catalog Item, and Live Message (kb_knowledge,problem,incident,change_request,sc_cat_item,live_message).
    Note: Adding a parent table includes all searches on tables that extend the parent table. For example, if you add Task, then all Incident, Problem, and other task tables are included.
  3. Click Save.