Allow insert options on task records

The Insert and Insert and Stay options are disabled by default for task records such as incidents and change requests. You can set a system property to show these options for task records.

Before you begin

Role required: admin

Procedure

  1. Navigate to System Properties > UI Properties.
  2. Locate the property Allow the use of the "Insert" and "Insert and Stay" options on task derived tables. (glide.ui.task.insert)
  3. Select the check box to enable or clear the check box to disable (default) the options for tasks.
  4. Click Save.