Journal field display limits

Journal fields can greatly increase the size of task records because they allow users to enter very large string values.

Display limits prevent the instance from loading the entire journal field into memory. Administrators have the option to:

  • Set the length at which journal fields stop displaying the entire field's contents and instead only display a portion (called a preview) of the field's contents. Users can still access the field's entire contents by clicking a Show All button.
  • Set the size of the preview text the journal field displays.
  • Set the maximum number of journal entries journal fields can display.
Note: In UI16, you cannot place another field in between a journal field and the activities formatter. The Activity Stream is built to keep journal fields stacked on top of the activity formatter.

Set the maximum display size for journal fields

You can set the maximum display size for journal fields by adding a system property.

Before you begin

Role required: admin

About this task

When a journal field exceeds the length set in this property, the instance shows a preview of the journal field instead of the field's entire contents. The preview includes a Show All button to display the rest of the field's contents. A separate property determines the number of characters the preview displays.

Procedure

  1. Add a system property with the following settings.
    Property Value
    Name glide.max_journal_list_size
    Description Size in megabytes when a journal field should display a preview rather than the field's entire contents.
    Type Integer
    Value 10
  2. Click Submit.

Set the journal preview size

When a journal field exceeds the size of the glide.max_journal_list_size property, the instance displays a preview rather than the field's entire contents.

Before you begin

Role required: admin

About this task

To specify the amount of text to display as a preview, set the following system property. Users can click the Show All button to see the rest of the field's contents.

Procedure

Add a system property with the following settings. For instructions, see Add a property using sys_properties.list.
Property Value
Name glide.shortened_journal_length
Description Number of characters to display as a preview of journal fields.
Type Integer
Value 512000

Set the maximum number of journal entries

To set the maximum number of entries the system shows in the activity formatter, edit the following system property. The activity formatter displays the entries starting with the most recent entry up to the maximum number.

Before you begin

Role required: admin

Procedure

  1. Enter sys_properties.list in the navigation filter.
  2. Search for the property glide.history.max_entries.
  3. Edit the Value of the property.
    Property Value
    Name glide.history.max_entries
    Description Maximum number of entries the system shows in the activity formatter. The default is 250.
    Type Integer
    Value 250
  4. Click Update.