Activate database rotation

For new instances, database rotation is active by default. If you are upgrading from a previous version, you can activate the Database Rotations plugin if it is not already active.

About this task

Note: Deployment of this plugin should be executed in partnership with a ServiceNow representative.

If it is not already active, you can activate the Database Rotations plugin if you have the admin role.


  1. Navigate to System Definition > Plugins.
  2. Find and click the plugin name.
  3. On the System Plugin form, review the plugin details and then click the Activate/Upgrade related link.

    If the plugin depends on other plugins, these plugins are listed along with their activation status.

    If the plugin has optional features that depend on other plugins, those plugins are listed under Some files will not be loaded because these plugins are inactive. The optional features are not installed until the listed plugins are installed (before or after the installation of the current plugin).

  4. (Optional) If available, select the Load demo data check box.

    Some plugins include demo data—Sample records that are designed to illustrate plugin features for common use cases. Loading demo data is a good practice when you first activate the plugin on a development or test instance.

    You can also load demo data after the plugin is activated by clicking the Load Demo Data Only related link on the System Plugin form.

  5. Click Activate.

What to do next

Do not activate the Database Rotations Default Tables plugin. Instead, specify the tables manually, after consulting a ServiceNow representative.