View links between system elements and URLs

You can view the links between your system elements and their URLs to render more specific content within your site.

Before you begin

Role required: content_admin or admin

About this task

See the URL schema page for an overview of URL syntax in the ServiceNow platform.

The Incidents list offers a quick example of viewing a form within its own tab. This viewing method illustrates how to append the URL string to render more specific content within your site.

Procedure

  1. Navigate to Incident > All.
  2. Right-click in a blank area within the content frame and select Open Frame in New Window or Open Frame in New Tab.
    The URL returned looks similar to this example.

    <instance_name>/incident_list.do?sysparm_userpref_module=b55b4ab0c0a80009007a9c0f03fb4da9

    The URL is comprised of the following elements.
    • incident_list.do? is the call to the list with no parameters passed into it. Explore context menu options and list filtering variations to see how the URL string is appended with each action.
    • incident_list.do?sysparm_query=&sysparm_view=ess is an example of how the view is passed in the URL string.
    • incident_list.do?sysparm_query=GROUPBYactive&sysparm_view= is how the URL looks when the group by option is chosen from the context menu.
    • incident_list.do?sysparm_query=category%3Dsoftware is the result of applying a category is software filter to the list.

    Explore all the options available within the right-click menu. Click through to the Incident form itself (incident.do) to see what the URL string does when parameters are passed into it.