Manage a work order SLA

View and manage work order SLAs from the Work Order form or the Work Order Task form.

Before you begin

Role required: wm_admin, wm_dispatcher

About this task

Activities include suspending and resuming SLAs and deleting SLAs from a work order.

Procedure

To view the list of work orders with SLAs, navigate to Field Service > Work Order > Work Order SLAs.
Figure 1. Work order SLA form
Work order SLA form