Search work order tasks

Search the tasks in the Tasks list on the central dispatch board.

Before you begin

Role required: wm_dispatcher or admin

About this task

You can search on the following fields:
  • Task number
  • Short description
  • Assignment group
  • Dispatch group
  • Assigned agent
  • Location

Procedure

  1. Navigate to Field Service > Dispatching > Central Dispatch.
  2. Click the search icon in the Tasks list header to expand the search field.
  3. Type the search term in the search field and press the Enter key.
    The tasks that meet the search requirements are displayed in the Tasks list.
  4. To clear the search and display all of the tasks, delete the search term and press the Enter key.