Display a user form

Display user information for a field service agent from the central dispatch board.

Before you begin

Role required: wm_dispatcher or admin

Procedure

  1. Navigate to Field Service > Dispatching > Central Dispatch.
  2. Click an agent name in the Team list.
    The User form opens on top of the central dispatch board. This form includes information about the agent, including current schedule status.
  3. If necessary, make any changes to the task form.
  4. Click Update.