Consumer Service Portal properties

Properties that the system administrator can set to limit the number of registered products per consumer, the number of open cases per consumer, and the number of attachments per consumer record.

Property Description
consumer_max_attachments_per_record Maximum consumer attachable items per record.
  • Type: integer
  • Default value: 5
  • Location: Customer Service > Administration > Properties
consumer_max_new_cases_daily Maximum new cases that a consumer can create per day.
  • Type: integer
  • Default value: 10
  • Location: Customer Service > Administration > Properties
consumer_max_comments_per_case_daily Maximum comments that a consumer can post per day on a case.
  • Type: integer
  • Default value: 25
  • Location: Customer Service > Administration > Properties
consumer_max_products Maximum registered products per consumer.
  • Type: integer
  • Default value: 25
  • Location: Customer Service > Administration > Properties