Revoke a user ban

Revoke a user ban to allow a user to create and edit content again.

Before you begin

Role required: sn_communities.admin, sn_communities.moderation_admin, sn_communities.community_moderator

About this task

There are two ways of revoking a user ban in Communities.

Procedure

  1. Perform one of the following actions.
    • Navigate to Community > User Profile > Community Profiles.
    • Navigate to Community > Moderation > Users Banned by Moderation.
  2. Click the more information icon next to the user you want to revoke the ban for.
  3. Select Revoke User Ban.
    The user ban is revoked. On the Community Profiles list, the value in the Banned column is set to false.