Approve or reject content

Approve or reject reported content and user profiles.

Before you begin

Role required: sn_communities.community_moderator

About this task

Moderation tasks are generated when users report inappropriate content or community profiles or if content moderation for a particular user/group is always required.

Each task requires the moderator to approve or reject the reported item. If the moderator rejects content, it is counted as an offense against the community user who contributed the content.

Procedure

  1. Navigate to Community > Moderation Tasks > Assigned to me.
  2. Click a moderation task.
  3. Complete the form, as appropriate.
    Table 1. Moderation Task form
    Field Description
    Assigned to The person assigned to the task.
    Moderation Notes The notes entered by the user when reporting the content.
    Resolution Notes Provide a comment as you moderate the content.
    Work Notes Any work notes entered by users working on the task.
    Approve Content Click to approve content that conforms to community rules. The content state changes to Closed Complete.
    Reject Content Click to reject the content or profile. The content state changes to Closed Complete and the content is hidden.
    Note: You can review the outcome of existing and past moderation tasks by navigating to Community > Moderation > Moderation Outcomes. Click a task to view more details on the moderation task.