Coaching Loops The ServiceNow® Coaching Loops feature enables a coach to monitor a specific behavior in an individual or group (coachee), and provide timely feedback so that the coachee can do a better job the next time. Coaching Loops can be applied to any task-based process in the ServiceNow system, such as incident management, problem management, and change management. It can be applied to non-task or custom tables as well, if the administrator configures a business rule. Activate Coaching LoopsAdministrators can activate the Coaching Loops plugin, which automatically activates the Custom Charts plugin, if it is not already active.Coaching Loops application rolesCoaches and coachees have different application roles. Coaching Loop managementUsing ServiceNow coaching loops involves coaching disciplines, coaching opportunities, and assessments.Completed AssessmentsAfter completion, assessments are available for the coachee to review.