Activate Vulnerability Response

Activate the Vulnerability Response plugin and configure it based on the needs of your organization. This plugin is available as a separate subscription.

Before you begin

Role required: admin

About this task

Vulnerability Response activates these related plugins if they are not already active.
Table 1. Plugins for Vulnerability Response
Plugin Description
Software Asset Management Core

[com.snc.sam.core]

Provides the base tables for software asset management. Includes software installations, usages, suite calculations, and discovery models.
Security Support Orchestration

[com.snc.secops.orchestration]

Provides an integration of Security Operations with Orchestration to allow the facilitation of workflow activities within Security Incident Response, Threat Intelligence or Vulnerability Response.
Vulnerability Response Support

[com.snc.security_support.vul]

Provides support functionality for use within the Vulnerability Response application.

To purchase a subscription, contact your ServiceNow account manager. After purchasing the subscription, activate the plugin within the production instance.

Procedure

  1. Navigate to System Definition > Plugins.
  2. Find and click the plugin name.
  3. On the System Plugin form, review the plugin details and then click the Activate/Upgrade related link.

    If the plugin depends on other plugins, these plugins are listed along with their activation status.

    If the plugin has optional features that depend on other plugins, those plugins are listed under Some files will not be loaded because these plugins are inactive. The optional features are not installed until the listed plugins are installed (before or after the installation of the current plugin).

  4. (Optional) If available, select the Load demo data check box.

    Some plugins include demo data—Sample records that are designed to illustrate plugin features for common use cases. Loading demo data is a good practice when you first activate the plugin on a development or test instance.

    You can also load demo data after the plugin is activated by clicking the Load Demo Data Only related link on the System Plugin form.

  5. Click Activate.