Disable Qualys ticket integration

The Qualys Ticket Integration is not required and provides only minimal additional data. If you are using the QualysGuard remediation ticketing system, consider moving any special auto-assignment functionality into ServiceNow.

Before you begin

Role required: admin


  1. Change scope to Qualys Vulnerabilty Integration.
  2. Navigate to Qualys Vulnerability Integration > Administration > Primary Integrations.
  3. Search for Qualys Ticket Integration
  4. Double-click true in the Active column for Qualys Ticket Integration and set to false.
  5. Click the check mark.