Jakarta release notes The ServiceNow® Jakarta release contains new functionality and fixes to existing functionality. Patch releases and hotfixes provide problem fixes and are released on an as-needed schedule. Features and changes by productReview the new features and changes in this release by product.Available versions (Jakarta)The Jakarta family includes Enterprise patches and hot fixes, as well as releases for Password Reset, ODBC, and Mobile.Upgrade to JakartaThe upgrade process moves your instance to a new ServiceNow release version. Understand the difference between upgrading and patching, release definitions, rollback and backup options, and how to test your sub-production and production instance upgrades.Upgrade to Jakarta from HelsinkiWhen you upgrade from the Helsinki release to the Jakarta release, understand the fixes in each release version, notable changes for the user interface, browser support, plugin updates, and each feature's upgrade and migration tasks if applicable.Changes to plugins in the Jakarta releaseThis table lists new plugins in the Jakarta release and existing plugins that were deprecated, renamed, or changed in some way.Browser supportBrowser support varies for each version of the user interface (UI). Most major browsers are supported.Accessibility and complianceThe instance includes features that support several specifications in the Web Content Accessibility Guidelines (WCAG) 2.0 to make the interface accessible to users with disabilities.