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Subscription Management release notes

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Subscription Management release notes

ServiceNow® Subscription Management product enhancements and updates in the Jakarta release.

Use the Subscription Management application to review and manage how purchased subscriptions are used on your production instance.

New in the Jakarta release

Support on PaaS-only instances
User Administration and Subscription Management applications are accessible on PaaS-only instances
New Cost field on the Subscription form
The Cost field denotes whether the subscription is For-fee or Free. Some ServiceNow Store apps are free. You do not allocate resources to free subscriptions. Previously, the data was displayed in the Display only field.
New Subscription Applications related list on the Subscription form
The Subscription Applications related list displays applications or suites that are associated with the selected subscription. Users that you allocate to the subscription are subscribed to the listed applications. Click the application Name to view the list of top-level plugins that are associated with an application.

Removed in this release

  • In earlier releases, until you assigned the usage_admin role, every user with the admin role received all communications that relate to subscriptions. In this release, only users with the usage_admin role get such communications.

Activation information

Subscription Management is active by default.