Available versions (Jakarta)

The Jakarta family includes Enterprise patches and hot fixes, as well as releases for Password Reset, ODBC, and Mobile.

For more information about how to upgrade an instance, see Upgrade to Jakarta.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Jakarta fixed problems, see KB0623655.

Note: This version is approved for FedRAMP.

Q2 2018 QPP Targets

Releases Patch target option Release notes
Istanbul Istanbul Patch 11 Istanbul
Jakarta Jakarta Patch 8 Jakarta
Kingston Kingston Patch 3 Kingston
  • Targets are subject to change prior to patching. Target versions for a quarter change only if absolutely necessary.
  • ServiceNow will occasionally add an additional letter to some patch and hot fix names (for example, Helsinki Patch 9a). Please consult the release notes for the list of fixes included in each version.

Available versions

For patch release notes that are not yet listed below, refer to KB0656793.

For publicly available hot fix and security patch release notes that are not yet listed below, refer to KB0598632.

Release version Release type Released on Availability
Jakarta Patch 9 Patch 05/17/2018 Available
Jakarta Patch 8b Security patch 04/27/2018 Available
Jakarta Patch 8 Hot Fix 2 Hot fix 04/21/2018 Available
Jakarta Patch 8a Security patch 03/26/2018 Available
Jakarta Patch 8 Patch 03/01/2018 Available
Jakarta Patch 7 Hot Fix 1 Hot fix 01/24/2018 Unavailable
Jakarta Patch 7 Patch 01/05/2018 Unavailable
Jakarta Patch 6a Hot Fix 1 Hot fix 01/29/2018 Unavailable
Jakarta Patch 6a Security patch 12/28/2017 Unavailable
Jakarta Patch 6 Hot Fix 2 Hot fix 02/21/2018 Unavailable
Jakarta Patch 6 Hot Fix 1 Hot fix 12/15/2017 Unavailable
Jakarta Patch 6 Patch 11/30/2017 Unavailable
Jakarta Patch 5 Hot Fix 4 Hot fix 01/16/2018 Unavailable
Jakarta Patch 5 Hot Fix 3 Hot fix 12/17/2017 Unavailable
Jakarta Patch 5 Hot Fix 2 Hot fix 11/29/2017 Unavailable
Jakarta Patch 5 Hot Fix 1 Hot fix 11/21/2017 Unavailable
Jakarta Patch 5 Patch 11/02/2017 Unavailable
Jakarta Patch 4 Hot Fix 2 Hot fix 12/06/2017 Unavailable
Jakarta Patch 4 Hot Fix 1 Hot fix 11/02/2017 Unavailable
Jakarta Patch 4 Patch 10/06/2017 Unavailable
Jakarta Patch 3b Security patch 10/25/2017 Unavailable
Jakarta Patch 3a Hot Fix 2 Hot fix 01/25/2018 Unavailable
Jakarta Patch 3a Hot Fix 1 Hot fix 11/17/2017 Unavailable
Jakarta Patch 3a Security patch 10/02/2017 Unavailable
Jakarta Patch 3 Hot Fix 2 Hot fix 10/13/2017 Unavailable
Jakarta Patch 3 Hot Fix 1 Hot fix 09/25/2017 Unavailable
Jakarta Patch 3 Patch 09/13/2017 Unavailable
Jakarta Patch 2 Hot Fix 6 Hot fix 10/23/2017 Unavailable
Jakarta Patch 2 Hot Fix 5 Hot fix 10/13/2017 Unavailable
Jakarta Patch 2 Hot Fix 4 Hot fix 09/26/2017 Unavailable
Jakarta Patch 2 Hot Fix 3 Hot fix 09/20/2017 Unavailable
Jakarta Patch 2 Hot Fix 2 Hot fix 09/11/2017 Unavailable
Jakarta Patch 2 Hot Fix 1 Hot fix 09/01/2017 Unavailable
Jakarta Patch 2 Patch 08/18/2017 Unavailable
Jakarta Patch 1 Hot Fix 3 Hot fix 08/21/2017 Unavailable
Jakarta Patch 1 Hot Fix 2 Hot fix 07/25/2017 Unavailable
Jakarta Patch 1 Hot Fix 1 Hot fix 07/18/2017 Unavailable
Jakarta Patch 1 Patch 07/13/2017 Unavailable

Jakarta security and notable fixes

All other Jakarta fixes

Feature 06/15/2017 Unavailable
  • Available: Any user can upgrade to the version. "Available" versions will appear on the Instance Upgrade Management Dashboard.

    ServiceNow QPP targets and patches are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions.

  • Available by request: Contact ServiceNow Customer Support for approval to upgrade to the version.
  • Unavailable: The release version is not available.

Mobile versions

For the latest iOS and Android mobile application release notes, refer to KB0598602.

Password Reset Windows Application releases

For the latest Password Reset Windows Application release notes, refer to KB0598975.

ODBC Driver releases

For available ODBC release notes that are not yet listed below, refer to KB0540707.

Release version Availability
ODBC Driver 1.0.13 release notes Available
ODBC Driver 1.0.12 release notes Legacy
ODBC Driver 1.0.11 release notes Legacy
ODBC Driver 1.0.10 release notes Legacy