Customizations Unchanged related list Customizations Unchanged lists all records that were skipped (due to a customization), but the changes that were going to be applied in this upgrade have not changed from the last upgrade. Navigate to System Diagnostics > Upgrade History to view the Customizations Unchanged related list. Table 1. Customizations Unchanged related list Field Input Value File name Name of unchanged sys_upgrade_history_log record. Select it if you want to access Upgrade Details and add comment text, or set a resolution status for it. Disposition Action performed on this file during the selected upgrade: Inserted: The system inserted a new record. Updated: The system updated this record. Deleted: The system deleted this record. Skipped: The system did not change this record in order to preserve customizations. Reverted: This record was reverted to the base version. Table not found: The system could not find the table that contains this record. Unchanged: The system did not change this record because the baseline component has not changed since the last release. Skipped Manual Merge: The system did not change this record because updating it requires manual intervention. Skipped Apply Once: The system skipped this record because it had already applied an update from an xml file in the apply once folder. Not Latest: The system applied a change, but this change was overwritten later during the same upgrade. Priority Relative importance of the conflict that caused the skip based on the following criteria: 1 (highest priority): xml content 2: script or script_plain 3: html content 4: sys_ui_form_section, sys_ui_related_list, or sys_choice_set 5 (lowest priority): other Resolution Reviewed Retained Reverted Comment During the process of resolving a skipped update, you have the option to add a Comment to any record. For example, the comment might explain the action that you took to future reviewers. Changed by vendor Indicates whether the file has been changed by the vendor since the last upgrade. Target name Name of the record corresponding to the current file. Plugin Plugin that contains the record. Type Current file type (such as Business Rule or UI Policy). Table Table that contains the record. Revert a customizationTo prevent customizations from being overwritten by system upgrades, the upgrade process automatically skips changes to objects that have been customized. You may want to overwrite your customizations when a software upgrade contains a feature that you would like to implement.