Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • Madrid
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Data preservation and SAML

Log in to subscribe to topics and get notified when content changes.

Data preservation and SAML

Preserving SAML SSO-related settings can prevent the target instance from redirecting all authentication requests to the original IdP with the wrong issuer and audience parameters.

To preserve SAML settings you will need to create data preservers for the following tables:
  • System Property [sys_properties]: to preserve SAML properties. See Clone an instance with a SAML integration for instructions.
  • X.509 Certificates [sys_certificate]: to preserve SAML certificates.
  • User [sys_user]: to preserve SAML users.

You also need to preserve properties, certificates, and users that are involved in SAML.

Feedback