Error messages are displayed when the appropriate settings are not configured for the translation and workflow preferences.

Table 3. Error messages in Request Translations
Error message Scenario
Your request for translations failed. Please reinitiate the request. When there is an error in submitting the translation request.
Error in requesting translations for the following artifact item and language pair(s): {pair of artifact and language}. Reinitiate the request for the listed pairs. Error is seen only on the list view when there is an error requesting translations for certain language pair(s): {pair of artifact and language}.
Table 4. Error messages in the Comparison UI
Error message Scenario
Machine Translate
Failed to machine translate using {translator name}. {Reason for failure}.
Note: The reason is fetched from Dynamic Translation.
This message appears in two scenarios:
  • Error message shown in the comparison UI for machine translation.
  • Message logged in the activity stream when failed to machine translate the content.
Failed to machine translate using {translator name}. Translations for one or more fields have failed. This message appears in two scenarios:
  • Error message shown in the comparison UI when translations for one or more fields fail.
  • Message logged in the activity stream when translations for one or more fields fail.
Failed to machine translate. Error message shown in the comparison UI in case the call for machine translate fails.
Error while saving the draft. Contact your system administrator. Error message shown in the comparison UI when content that is requested for translation, is not saved as a draft message successfully.

For any translation mode selected to translate the content, the content is saved as a draft to retain changes done by user and then the translation process is initiated.

Send via Email
Failed to send source file via email to: {email addresses}. Message logged in the activity stream when sending source file via email fails.
Failed to send email. This error message appears in two scenarios:
  • Error message persisted and shown in the comparison UI when sending the source file via email fails.
  • Error message shown in the comparison UI in case the call for sending email fails.
Following are the invalid email addresses: {comma separated invalid email addresses}, please try again. When one of the email addresses provided are incorrect while sending via email.
Send to TMS
Error while sending the task to {tms name} TMS for translation. {Reason for failure}. This error message appears in two scenarios:
  • Message logged in the activity stream when sending translatable content to TMS fails.
  • Error message persisted and shown in the comparison UI when sending translatable content to TMS fails.
Failed to send to TMS. Error message shown in the comparison UI in case the call for sending translatable content to TMS fails.
A record related to {0} exists. when you try to create another TMS with the same name.
Retrieval from TMS
Failed to retrieve translations from {tms name} TMS. {Reason for failure}. This error appears in two scenarios:
  • Message logged in the activity stream when retrieving translations from XTM TMS fails.
  • Error message persisted and shown in the comparison UI when retrieving translations from XTM TMS fails.
Failed to retrieve translations from {tms name} TMS. Error message shown in the comparison UI in case the call for retrieving translations from XTM TMS fails.
Export Source File
Failed to export the {CSV/XLIFF} file. {Reason for failure}. This error message appears in two scenarios:
  • Error message persisted and shown in the comparison UI when exporting the source file for translations fails.
  • Message logged in the activity stream when exporting the source file for translations fails.
Failed to export file. Error message shown in the comparison UI in case the call for exporting the source file for translation fails.
Import Translated File
Failed to import translations from {CSV/XLIFF} file. {Reason for failure}. This message appears in two scenarios:
  • Message logged in the activity stream when importing the translated file fails.
  • Error message persisted and shown in the comparison UI when importing the translated file fails.
Import failed. Error message shown in the comparison UI in case the call for importing the translated file fails.
Failed to publish translations. When failed to publish the translations.
Save as Draft
Error while creating the draft. When there is an error after clicking Save as draft.
Approve Translations
Error while requesting for changes. When an error occurs while an approver requests changes for the translations.
Publish Translations
Error while submitting the translations. When publishing translations or when sending translations for approval.
Table 5. Error messages in Insights
Error message Scenario
Insights generation job is already running, please try again later When you try to generate the insights record multiple times.
Your request for translations failed for the selected insights. Click here to see the list of insights for failed requests and reinitiate the request. Lists the insights records for which it failed to request translations.
Localization setting does not exist for the following table and language pair(s): {pair of table name and language}. Uncheck the record(s) of the mentioned pair(s) and resubmit. Lists the language pair(s): {pair of table name and language} for which a settings record does not exist.