Thank you for your feedback.
Form temporarily unavailable. Please try again or contact to submit your comments.

Report sources

Log in to subscribe to topics and get notified when content changes.

Report sources

Report sources are predefined data sets for creating reports.

Use report sources for reports containing the same conditions, so you do not have to define the conditions more than once. You can also use report sources to implement the same definitions across your organization.

A report source always consists of a table and a number of conditions. When you create a new report, you can either use a report source or select a table. Some examples of report sources are open incidents, closed problems, and so on.

Create a report source

Create a custom set of data that you can use to create reports. Create a report source when the data you need does not exist in a single table. In the Report Designer and Report Builder, report sources are called Data Sources.

Before you begin

Role required: report_admin

About this task

If you update the conditions in a report source, these conditions are automatically propagated to all reports based on that report source.


  1. Navigate to Reports > Administration > Report Sources.
  2. Click New.
  3. Fill in the fields on the form, as appropriate.
    Table 1. Report Source New record
    Field Description

    The name of the report source. For example, Open incidents

    Table The table on which the report source is based. For example, Incident [incident].
    Description A more detailed description of what the report source does and its purpose.
    Filter Conditions for the specific table records to include in the report source. For example, to include open incidents, select [State] [is] [Active] for the Incident table.
    • If the report source is used for a report that also includes OR conditions, records are only included in the report if they match the conditions in both the report source and the report.
    • Sorting on data fields is accessible from within reports for specific report types. For further information, search for the Add Sort field description in a Creating reports topic for the report type to sort data on.
  4. To view reports based on a report source, click the Reports using this report source related link in the report source record.
  5. Click Submit.

What to do next

Use the report source to create a report.

Note: While a report source is used by active reports, you cannot delete it.