Advanced reporting Learn how to further customize report visualizations and the data you report on. Topics in this section are appropriate for users who are already familiar with the basics of report creation. Drilling down within reportsYou can drill down within a report to visualize a subset of its data. For example, you can click on the critical section of a report sorted by priority to view the categories of those critical incidents.MetricsA metric measures and evaluates the effectiveness of IT service management processes.Database viewsA database view defines table joins for reporting purposes.Using multiple datasets in a reportYou can create reports that use datasets from multiple tables in a single report. Create a report from an imported Microsoft Excel documentIn addition to creating reports from tables and data sources maintained on your instance, you can import Excel spreadsheets (.xlsx files) of data maintained outside of your instance and create reports from those files.Configure charts on formsYou can add reports to forms such as change requests, and configure the report visualizations to display information relevant to the user of the form. The configuration is specific to the current view.Embedding reports in JellyYou can embed reports in any Jelly-based element, such as a UI page.How to access fields on extended tables in a reportLearn how to include fields from tables that extend the Task table in a single report. For example, you could include both incidents and problems in a single report. Use data from fields in related tables in a reportWatch video to learn how to use dot walking, dynamic filters, and database views to access data on related tables.Report on service catalog variablesCreate reports grouped by a variable on a selected service catalog item. In addition you can create filters on the same variable. For example, if a specific mobile phone item has a storage variable, you can create a report that only shows those phones with 32 GB of storage. Chart colorsReport administrators can change the look of charts by specifying colors used to represent specific report data categories.Custom chartsIn previous releases, you could configure custom reports. Custom chart creation is now deprecated. Scoped reportsWhen editing a report from a different application scope than the current scope, actions modifying the original report are unavailable.