Database views enable you to combine data from tables in your ServiceNow instance that
are not connected by default.
By combining these tables in a database view, you can easily access them by calling
up the view, and then select fields from any of the tables included in the view. For
example, if you want to report on the number of SLAs breached, you need fields from
both the SLA and the Incident tables.
To create database views, navigate to
If you select a database view as the facts table for an indicator source, you
must provide additional configuration in the Additional conditions section
of the Indicator Source form. The choice lists present the available views
for the joined tables.
||Select the table to collect records from, for example,
||Select the list view used to display collected record sets.
Default view is suggested, but you can select
any defined view, such as Self Service or Mobile.