Create a manual indicator to enter indicator scores manually. Manual indicators are
typically used for data that cannot be retrieved from the ServiceNow instance because it comes
from an outside system, such as customer data from a third-party sales system.
Manual indicators are not associated with an indicator
source. This means that scores for manual indicators are not generated automatically
by a data collection job. Instead, you must populate these indicators by adding
scores manually or by importing data.
Role required: pa_admin, pa_power_user, or admin
To create a manual indicator, navigate to
You can assign users as contributors for each manual indicator. Users with
the pa_admin, pa_power_user or pa_contributor role can view the scoresheet
and select which users are allowed to contribute to each indicator.
Note: The frequency for a manual indicator specifies how to visualize its
data. For example, if you set the data points per day or per month in
the charts, the setting also affects the scoresheet, so it determines
whether you can enter daily or monthly values.