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Performance Analytics for Incident Management and Performance Analytics Premium

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Performance Analytics for Incident Management and Performance Analytics Premium

Performance Analytics is available as a complimentary trial version and as a premium subscription.

Performance Analytics for Incident Management

Performance Analytics for Incident Management is a limited version of Performance Analytics that is included in the base system, enabling you to become familiar with the functionality.

Performance Analytics for Incident Management:
  • Comes with an Incident Management dashboard and predefined indicators
  • Indicators cannot be added or deleted
  • A maximum of 180 days of historic scores are visualized
  • Is usable only in the global domain

Performance Analytics Premium

Performance Analytics Premium is the full version of Performance Analytics and requires a separate subscription. Upgrading to Performance Analytics Premium enables the following functionality.
  • Creating new Performance Analytics indicators, breakdowns, widgets, or other configuration records
  • Preserving scores for longer than 180 days
  • Creating in-form analytics
  • Creating interactive filters and using interactive analysis
  • Creating reports from an external Microsoft Excel document within the report creation workflow
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