Use Performance Analytics to visualize data that is collected over time. This data
reveals trends, which you can use to make real-time adjustments and improve how your business
functions. You can use Performance Analytics to align resources, systems, and employees to
strategic objectives and priorities.
The single system of record approach within the ServiceNow platform enables you to measure and
drive performance faster and easier within and across all service request management processes.
Provide time-based perspectives of relevant data and focus on trend anomalies to prompt
action.
With Performance Analytics, companies can:
Benefits of using Performance Analytics may include:
When
working with Performance Analytics, you can use: