Enable real-time updating for single score report widgets on a responsive dashboard

Real-time updates ensure that users viewing the dashboard always see the most up-to-date information.

Before you begin

You must have edit rights to the dashboard where the widget has been added.
Four types of aggregation are available for single-score reports: Count, Average, Sum, and Count Distinct. Real-time updating is available only for single score widgets that use the Count aggregation.
Note: You can select Show real-time updates for single score widgets that use the Average, Sum, and Count Distinct aggregations, but they do not update in real time.

About this task

You can enable real-time updating for single score widgets on homepages and all dashboards.

Procedure

  1. Navigate to the dashboard where the single score widget has been added.
  2. Click the plus sign (Plus sign button) to put the dashboard in edit mode.
  3. Point to the widget, then click the gear icon (Gear icon) that appears.
  4. Select Show real-time updates then click Done.
  5. Click the plus sign (Plus sign button) to exit edit mode for the dashboard.
    The real-time icon (Real-time icon) appears on the widget. This icon is permanently visible, even when the score is not changing.