Remove item restrictions

Service Catalog enables you to remove or apply restrictions on all order guides, record producers, and wizard launchers.

About this task

Catalog administrators can use Service Catalog properties to configure the behavior and usage of a catalog item.

By default, all order guides, record producers, and wizard launchers have these restrictions:

  • They cannot be added to a requested item
  • They do not provide a Try It action
  • They are not added to the cart as items

To remove these restrictions or apply these restrictions to other types of items:

Procedure

Modify the comma-separated lists of tables in the following properties:
  • List of class names for catalog items that cannot be added to an existing request(glide.sc.item.cannot_add_to_request): restricts the items that can be added to a requested item, after an end user places a request. For example, to restrict content items from being added to an existing request, add sc_cat_item_content to the list for this property.
  • List of class names for catalog items that do not use the default "Try It" UI Action(glide.sc.item.cannot_try_it): restricts the items which allow you to click Try It on the item form to preview how it appears in the service catalog. Items with such restrictions do not display Try It on the form.
  • List of class names for catalog items that do not generate a normal cart item(glide.sc.item.not_normal_cart_item): restricts which item types are added to the cart by default.