Contents IT Service Management Previous Topic Next Topic Variable set layout Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share Variable set layout Variable sets can have one of many layouts. You can define the order of the variables for each item. 1 column wide: Variables appear in a single vertical column, ordered from top to bottom. This column is a simple way to display information, but can result in empty space to the right of questions. This order is the default layout. 2 columns wide, alternating sides: Variables are laid out in two columns with variables placed alternately in the left and right columns. 2 columns wide, one side, then the other: The first half of the variable set is laid out sequentially in the left column and the second half is laid out sequentially in the right column. Note: Variables with several possible choices defined, such as multiple choice variables, are considered a single entity in layouts. All choices are displayed as a single, contiguous unit. Variable set order A variable set is a discrete unit with an order number by default. All variables within the set are included wherever the set is included. For example, if you set the following order for some example variables and a variable set: Variable A (100) Variable B (200) Variable C (300) Variable Set 1 (250) - containing three variables (VS1, VS2, VS3) with incremental order values (150, 250, 350) The variables are displayed in this order: Variable A (100) Variable B (200) Variable Set 1 (250): Variable VS1 (150) Variable Set 1 (250): Variable VS2 (250) Variable Set 1 (250): Variable VS3 (350) Variable C (300) Additional layout options For additional layout options, you can also add container variables to a variable set. For example, create the following variables and orders: Table 1. Order of variables Variable Order Alfa 100 Bravo 200 Charlie 300 Delta 400 Echo 500 Foxtrot 600 Table 2. Order of variables in a layout 1 Column Wide 2 Columns Wide, alternating sides 2 Columns Wide, 1 side, then the other Alfa Bravo Charlie Delta Echo Foxtrot Alfa Bravo Charlie Delta Echo Foxtrot Alfa Delta Bravo Echo Charlie Foxtrot Set an item-specific order You can set the order value on a per item basis. About this taskWhen a variable set is used by more than one catalog item, you can define item-specific ordering to provide more flexibility in the layout. You do this using the catalog variable set record associated with the item.Use the Order field in this catalog variable set record to set this order value on a per-item basis, overriding the default value defined in the variable set. Procedure Navigate to Service Catalog > Catalog Definition > Maintain Items. Open the catalog item to edit. Navigate to the Variable Sets related list. Click the reference icon for the variable set. Figure 1. Catalog variable set Set the order value as required. The catalog variable set order is specific to the link between the item and the variable set. It overrides the default order defined on the variable set itself.Figure 2. Variable set order Examples of variable set orders The following example demonstrates the layout of variables when variable sets and item variables are associated with an item under different scenarios. The order for display of the variables and variable sets is specified using the Information icon in the Related Lists.Figure 3. Order of variables and variable sets In Layout 1, order values are specified for both Variable Set A and Variable Set B at the Related Lists level and those order values always takes precedence. Hence, the layout is organized based on the order value specified for the variable sets at the Related Lists level. In Layout 2, an order value is not specified for Variable Set A whereas an order value is specified for Variable Set B at the Related Lists level. In this case, the empty value for Variable Set A is considered as zero. Hence, the layout is organized based on the order value of 0 for Variable Set A and 300 for Variable Set B. In Layout 3, order values are not specified for both Variable Set A and Variable Set B at the Related Lists level. In this case, the order values specified within the variable sets are considered. Hence, the layout is organized based on the order value of 400 for Variable Set A and 150 for Variable Set B. On this page Send Feedback Previous Topic Next Topic
Variable set layout Variable sets can have one of many layouts. You can define the order of the variables for each item. 1 column wide: Variables appear in a single vertical column, ordered from top to bottom. This column is a simple way to display information, but can result in empty space to the right of questions. This order is the default layout. 2 columns wide, alternating sides: Variables are laid out in two columns with variables placed alternately in the left and right columns. 2 columns wide, one side, then the other: The first half of the variable set is laid out sequentially in the left column and the second half is laid out sequentially in the right column. Note: Variables with several possible choices defined, such as multiple choice variables, are considered a single entity in layouts. All choices are displayed as a single, contiguous unit. Variable set order A variable set is a discrete unit with an order number by default. All variables within the set are included wherever the set is included. For example, if you set the following order for some example variables and a variable set: Variable A (100) Variable B (200) Variable C (300) Variable Set 1 (250) - containing three variables (VS1, VS2, VS3) with incremental order values (150, 250, 350) The variables are displayed in this order: Variable A (100) Variable B (200) Variable Set 1 (250): Variable VS1 (150) Variable Set 1 (250): Variable VS2 (250) Variable Set 1 (250): Variable VS3 (350) Variable C (300) Additional layout options For additional layout options, you can also add container variables to a variable set. For example, create the following variables and orders: Table 1. Order of variables Variable Order Alfa 100 Bravo 200 Charlie 300 Delta 400 Echo 500 Foxtrot 600 Table 2. Order of variables in a layout 1 Column Wide 2 Columns Wide, alternating sides 2 Columns Wide, 1 side, then the other Alfa Bravo Charlie Delta Echo Foxtrot Alfa Bravo Charlie Delta Echo Foxtrot Alfa Delta Bravo Echo Charlie Foxtrot Set an item-specific order You can set the order value on a per item basis. About this taskWhen a variable set is used by more than one catalog item, you can define item-specific ordering to provide more flexibility in the layout. You do this using the catalog variable set record associated with the item.Use the Order field in this catalog variable set record to set this order value on a per-item basis, overriding the default value defined in the variable set. Procedure Navigate to Service Catalog > Catalog Definition > Maintain Items. Open the catalog item to edit. Navigate to the Variable Sets related list. Click the reference icon for the variable set. Figure 1. Catalog variable set Set the order value as required. The catalog variable set order is specific to the link between the item and the variable set. It overrides the default order defined on the variable set itself.Figure 2. Variable set order Examples of variable set orders The following example demonstrates the layout of variables when variable sets and item variables are associated with an item under different scenarios. The order for display of the variables and variable sets is specified using the Information icon in the Related Lists.Figure 3. Order of variables and variable sets In Layout 1, order values are specified for both Variable Set A and Variable Set B at the Related Lists level and those order values always takes precedence. Hence, the layout is organized based on the order value specified for the variable sets at the Related Lists level. In Layout 2, an order value is not specified for Variable Set A whereas an order value is specified for Variable Set B at the Related Lists level. In this case, the empty value for Variable Set A is considered as zero. Hence, the layout is organized based on the order value of 0 for Variable Set A and 300 for Variable Set B. In Layout 3, order values are not specified for both Variable Set A and Variable Set B at the Related Lists level. In this case, the order values specified within the variable sets are considered. Hence, the layout is organized based on the order value of 400 for Variable Set A and 150 for Variable Set B.
Variable set layout Variable sets can have one of many layouts. You can define the order of the variables for each item. 1 column wide: Variables appear in a single vertical column, ordered from top to bottom. This column is a simple way to display information, but can result in empty space to the right of questions. This order is the default layout. 2 columns wide, alternating sides: Variables are laid out in two columns with variables placed alternately in the left and right columns. 2 columns wide, one side, then the other: The first half of the variable set is laid out sequentially in the left column and the second half is laid out sequentially in the right column. Note: Variables with several possible choices defined, such as multiple choice variables, are considered a single entity in layouts. All choices are displayed as a single, contiguous unit. Variable set order A variable set is a discrete unit with an order number by default. All variables within the set are included wherever the set is included. For example, if you set the following order for some example variables and a variable set: Variable A (100) Variable B (200) Variable C (300) Variable Set 1 (250) - containing three variables (VS1, VS2, VS3) with incremental order values (150, 250, 350) The variables are displayed in this order: Variable A (100) Variable B (200) Variable Set 1 (250): Variable VS1 (150) Variable Set 1 (250): Variable VS2 (250) Variable Set 1 (250): Variable VS3 (350) Variable C (300) Additional layout options For additional layout options, you can also add container variables to a variable set. For example, create the following variables and orders: Table 1. Order of variables Variable Order Alfa 100 Bravo 200 Charlie 300 Delta 400 Echo 500 Foxtrot 600 Table 2. Order of variables in a layout 1 Column Wide 2 Columns Wide, alternating sides 2 Columns Wide, 1 side, then the other Alfa Bravo Charlie Delta Echo Foxtrot Alfa Bravo Charlie Delta Echo Foxtrot Alfa Delta Bravo Echo Charlie Foxtrot Set an item-specific order You can set the order value on a per item basis. About this taskWhen a variable set is used by more than one catalog item, you can define item-specific ordering to provide more flexibility in the layout. You do this using the catalog variable set record associated with the item.Use the Order field in this catalog variable set record to set this order value on a per-item basis, overriding the default value defined in the variable set. Procedure Navigate to Service Catalog > Catalog Definition > Maintain Items. Open the catalog item to edit. Navigate to the Variable Sets related list. Click the reference icon for the variable set. Figure 1. Catalog variable set Set the order value as required. The catalog variable set order is specific to the link between the item and the variable set. It overrides the default order defined on the variable set itself.Figure 2. Variable set order Examples of variable set orders The following example demonstrates the layout of variables when variable sets and item variables are associated with an item under different scenarios. The order for display of the variables and variable sets is specified using the Information icon in the Related Lists.Figure 3. Order of variables and variable sets In Layout 1, order values are specified for both Variable Set A and Variable Set B at the Related Lists level and those order values always takes precedence. Hence, the layout is organized based on the order value specified for the variable sets at the Related Lists level. In Layout 2, an order value is not specified for Variable Set A whereas an order value is specified for Variable Set B at the Related Lists level. In this case, the empty value for Variable Set A is considered as zero. Hence, the layout is organized based on the order value of 0 for Variable Set A and 300 for Variable Set B. In Layout 3, order values are not specified for both Variable Set A and Variable Set B at the Related Lists level. In this case, the order values specified within the variable sets are considered. Hence, the layout is organized based on the order value of 400 for Variable Set A and 150 for Variable Set B.
Variable set layout Variable sets can have one of many layouts. You can define the order of the variables for each item. 1 column wide: Variables appear in a single vertical column, ordered from top to bottom. This column is a simple way to display information, but can result in empty space to the right of questions. This order is the default layout. 2 columns wide, alternating sides: Variables are laid out in two columns with variables placed alternately in the left and right columns. 2 columns wide, one side, then the other: The first half of the variable set is laid out sequentially in the left column and the second half is laid out sequentially in the right column. Note: Variables with several possible choices defined, such as multiple choice variables, are considered a single entity in layouts. All choices are displayed as a single, contiguous unit. Variable set order A variable set is a discrete unit with an order number by default. All variables within the set are included wherever the set is included. For example, if you set the following order for some example variables and a variable set: Variable A (100) Variable B (200) Variable C (300) Variable Set 1 (250) - containing three variables (VS1, VS2, VS3) with incremental order values (150, 250, 350) The variables are displayed in this order: Variable A (100) Variable B (200) Variable Set 1 (250): Variable VS1 (150) Variable Set 1 (250): Variable VS2 (250) Variable Set 1 (250): Variable VS3 (350) Variable C (300) Additional layout options For additional layout options, you can also add container variables to a variable set. For example, create the following variables and orders: Table 1. Order of variables Variable Order Alfa 100 Bravo 200 Charlie 300 Delta 400 Echo 500 Foxtrot 600 Table 2. Order of variables in a layout 1 Column Wide 2 Columns Wide, alternating sides 2 Columns Wide, 1 side, then the other Alfa Bravo Charlie Delta Echo Foxtrot Alfa Bravo Charlie Delta Echo Foxtrot Alfa Delta Bravo Echo Charlie Foxtrot Set an item-specific order You can set the order value on a per item basis. About this taskWhen a variable set is used by more than one catalog item, you can define item-specific ordering to provide more flexibility in the layout. You do this using the catalog variable set record associated with the item.Use the Order field in this catalog variable set record to set this order value on a per-item basis, overriding the default value defined in the variable set. Procedure Navigate to Service Catalog > Catalog Definition > Maintain Items. Open the catalog item to edit. Navigate to the Variable Sets related list. Click the reference icon for the variable set. Figure 1. Catalog variable set Set the order value as required. The catalog variable set order is specific to the link between the item and the variable set. It overrides the default order defined on the variable set itself.Figure 2. Variable set order Examples of variable set orders The following example demonstrates the layout of variables when variable sets and item variables are associated with an item under different scenarios. The order for display of the variables and variable sets is specified using the Information icon in the Related Lists.Figure 3. Order of variables and variable sets In Layout 1, order values are specified for both Variable Set A and Variable Set B at the Related Lists level and those order values always takes precedence. Hence, the layout is organized based on the order value specified for the variable sets at the Related Lists level. In Layout 2, an order value is not specified for Variable Set A whereas an order value is specified for Variable Set B at the Related Lists level. In this case, the empty value for Variable Set A is considered as zero. Hence, the layout is organized based on the order value of 0 for Variable Set A and 300 for Variable Set B. In Layout 3, order values are not specified for both Variable Set A and Variable Set B at the Related Lists level. In this case, the order values specified within the variable sets are considered. Hence, the layout is organized based on the order value of 400 for Variable Set A and 150 for Variable Set B.
Set an item-specific order You can set the order value on a per item basis. About this taskWhen a variable set is used by more than one catalog item, you can define item-specific ordering to provide more flexibility in the layout. You do this using the catalog variable set record associated with the item.Use the Order field in this catalog variable set record to set this order value on a per-item basis, overriding the default value defined in the variable set. Procedure Navigate to Service Catalog > Catalog Definition > Maintain Items. Open the catalog item to edit. Navigate to the Variable Sets related list. Click the reference icon for the variable set. Figure 1. Catalog variable set Set the order value as required. The catalog variable set order is specific to the link between the item and the variable set. It overrides the default order defined on the variable set itself.Figure 2. Variable set order
Examples of variable set orders The following example demonstrates the layout of variables when variable sets and item variables are associated with an item under different scenarios. The order for display of the variables and variable sets is specified using the Information icon in the Related Lists.Figure 3. Order of variables and variable sets In Layout 1, order values are specified for both Variable Set A and Variable Set B at the Related Lists level and those order values always takes precedence. Hence, the layout is organized based on the order value specified for the variable sets at the Related Lists level. In Layout 2, an order value is not specified for Variable Set A whereas an order value is specified for Variable Set B at the Related Lists level. In this case, the empty value for Variable Set A is considered as zero. Hence, the layout is organized based on the order value of 0 for Variable Set A and 300 for Variable Set B. In Layout 3, order values are not specified for both Variable Set A and Variable Set B at the Related Lists level. In this case, the order values specified within the variable sets are considered. Hence, the layout is organized based on the order value of 400 for Variable Set A and 150 for Variable Set B.
