Contents IT Service Management Previous Topic Next Topic Save as PDF Save selected topic Save selected topic and subtopics >Save all topics in Contents Configure Service 360 Configure Service 360 Service 360 uses Performance Analytics for reporting purposes and to provide answers to the questions of executives. As such, Performance Analytics must be activated to use this product. About this taskTo configure Service 360, create categories and indicators, then link Service 360 to Performance Analytics. Create categories You can create new categories in addition to the default ones.Additional indicatorsYou can create new indicators in addition to the default ones.Link Service 360 to performance analytics Linking Performance Analytics to Service 360 is a crucial step to enable the ‘Click-Through’ feature for Service 360. Last updated on 68 Products > IT Service Management > Service 360; Versions > Jakarta Previous Topic Next Topic Save as PDF Save selected topic Save selected topic and subtopics >Save all topics in Contents Send Feedback Share On this page
Configure Service 360 Service 360 uses Performance Analytics for reporting purposes and to provide answers to the questions of executives. As such, Performance Analytics must be activated to use this product. About this taskTo configure Service 360, create categories and indicators, then link Service 360 to Performance Analytics. Create categories You can create new categories in addition to the default ones.Additional indicatorsYou can create new indicators in addition to the default ones.Link Service 360 to performance analytics Linking Performance Analytics to Service 360 is a crucial step to enable the ‘Click-Through’ feature for Service 360.
Configure Service 360 Service 360 uses Performance Analytics for reporting purposes and to provide answers to the questions of executives. As such, Performance Analytics must be activated to use this product. About this taskTo configure Service 360, create categories and indicators, then link Service 360 to Performance Analytics. Create categories You can create new categories in addition to the default ones.Additional indicatorsYou can create new indicators in addition to the default ones.Link Service 360 to performance analytics Linking Performance Analytics to Service 360 is a crucial step to enable the ‘Click-Through’ feature for Service 360.
