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Activate a product catalog item

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Activate a product catalog item

Activate a product catalog item to make it available in the product catalog and the service catalog.

Before you begin

Role required: catalog_admin

About this task

You can activate the item from either the list view or the record.


  1. Navigate to Product Catalog > Catalog Definition > Hardware and Software Items.
  2. Complete one of the following actions.
    Activate one or more items from the list view Select the check box next to one or more items in the record list and click Activate below the list.
    Activate from the record Click Activate under Related Links.